We're Here to Make You Happy! Your satisfaction is our top priority, and we’re committed to providing excellent customer service to ensure a smooth experience from start to finish.
Need Help With Your Order?
If you have any issues with your order—such as returns or damaged items—please reach out to us via email at: 📧 support@littlewhitedish.com
Important: Be sure to include the following in your message:
Your order number
The name used for the purchase
A clear description of the issue
For damaged items, please attach a photo of the product. ⚠️ Do not throw away any damaged items until we confirm your replacement or refund. We cannot issue replacements or refunds for items that have been discarded before we receive your photos and verify the claim.
If multiple items were damaged, please include one photo showing all damaged items together. This is necessary to validate your claim.
Email is our primary and fastest method of support. We kindly ask that you do not call for returns or damage claims. Phone calls cannot expedite these requests, as we require images and written information to process replacements efficiently.
Still Need to Call?
If you have general questions about our products, you can reach us by phone or text: 📞 845-202-1179 📞 315-689-4457 (Call or Text)
Please note: The person answering will not be able to resolve your issue directly but will relay your message to the appropriate team member. We will return your call as soon as possible, which may take a couple of days. As an online business, we are not always available by phone, but we appreciate your patience and understanding.
Phone Support Hours (EST):
🕒 Monday–Thursday: 10 AM – 4 PM 🕒 Friday: 10 AM – 3 PM
If you call outside these hours, we’ll return your call on the next business day.
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